Frequently Asked Questions
Everything you need to know about our sustainable apparel and services.
What is your return policy?
We offer a 90-day return policy on all unworn, unwashed items with original tags attached. Returns are free for all domestic orders.
How do I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery status.
Are your materials sustainably sourced?
Yes, we prioritize the use of organic cotton, recycled fibers, and Tencel to ensure our clothing is as gentle on the planet as it is on your skin.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and Canada. We are working on expanding our logistics to support more international destinations soon.
How should I care for my Toad&Co garments?
To extend the life of your clothing, we recommend machine washing on cold and hanging to dry. Specific care instructions can be found on the interior tag of each garment.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and interest-free installments through Afterpay.